Anthony Lindsay support manager and axe wielder

Decoupling Features (so your support team sleeps easier at night)

You're working on a client's existing site, and they ask for some new functionality. Your first thoughts are: "Yay, some work!" Quickly following that you think: "What do they want? How am I going to build it?" The often unasked question, however, is "How can I integrate this new functionality with what they already have, without making maintenance a nightmare, or even worse, impacting existing functionality?"

This is a tough ask, as the new feature has the potential to reach across multiple pages, content types and styles.