Two people sitting at a laptop | Support Team | Annertech services

Support

We have a dedicated and knowledgeable support team that proactively makes your online platform better

Annertech's support arrangements are highly flexible and contingent on your application and on-going needs. Support is typically a combination of telephone, email and ticketing system.

Support Services

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Helpdesk
Shield with downloading icon | Security updates support services
Security Updates
on screen with magic wand | Enhancements support | Annertech services image
Enhancements
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Optimisation

What kind of support can you receive?

Depending on the package you choose - based on an agreed number of hours per month - the following services can be included:
 

  • Help with your queries and issues
  • Security patches
  • CMS minor upgrades
  • Website fixes
  • On-going, incremental development
  • Optimisations
  • Consultancy services - Design/UX, performance audit, security audit, content strategy, accessibility audit, digital marketing and SEO

The exceptional quality of Annertech's work is second to none and their response time and availability for urgent requests has given fantastic peace of mind.

Keith McManus, Head of Digital
Oxfam Ireland

Contact us now to hear more about what we can offer