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Usability testing

Showing you what works, what doesn’t and how to make your product effortless to use
Let’s test, refine and delight your users
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Designing and building a website is only part of the journey; the real test is whether it works for your users. Our testing services provide the insights you need to validate design decisions, uncover hidden pain points and ensure every journey on your site is seamless, inclusive and effective. By putting your website in front of real users, we take the guesswork out of the process and give you the confidence to launch with clarity.
 

Support you’ll receive

See how real users experience your site before it goes live

We’ll help you test, fix and launch with confidence
Confidence before launch
Validate that your design, navigation and content truly work for real users, reducing guesswork.
Real user insights
See first-hand how people interact with your site, uncovering pain points and opportunities you might not spot internally.
Clearer content
Test whether your language, labelling, and calls-to-action are clear, engaging, and easy to act on.
Smooth user journeys
Ensure users can complete key tasks such as finding information, applying, booking or paying quickly, without frustration.
Actionable improvements
Get a prioritised list of recommendations so you know exactly what to fix and where to focus resources.
Reduced risk
Catch issues early, when they’re cheaper and easier to fix, avoiding costly post-launch surprises.
Better results
Deliver a website that engages your audience, supports your goals and maximises the return on your digital investment.

The feedback from our users has been positive, with many commenting that the site is quick and simple to use, and it's so easy to find the information they're looking for.

Paul Barnett
Digital Content and Development Manager, London Borough of Haringey Council

The Annertech advantage

We unlock insights that turn your website into a user-first experience

Test smarter, fix faster, delight your users
Tailored to your website goals
We don’t use a one-size-fits-all approach; every test is designed around your audiences, priorities, and key journeys.
Real users, real insights
We recruit participants who reflect your target audience, so findings are authentic and directly relevant.
Clear, actionable reporting
Our results go beyond data, with heatmaps and prioritised recommendations that make issues easy to understand and fix.
Inclusive by design
We include accessibility testing where needed, ensuring your site works seamlessly for all users.
Quick wins and long-term impact
We highlight immediate fixes alongside bigger strategic improvements, so you see results now and in the future.
Iterative validation
We offer follow-up testing to make sure changes are working, keeping your website on the right track.

Real insights, real impact

Discover how real users interact with your site and uncover opportunities you might miss.

See your users in action
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